Monday – Friday: 9am – 5pm
Saturday & Sunday: Closed
Call Now to start getting computer repair support! 1-503-967-8220
Email: info@zumcomputer.com
Major crisis after losing 5 years worth of business files on dead laptop.Lucas came out same day and is in the process of saving me!Thank you Lucas!I'm a forever customer!
excellent service. showed up same day I called and soon had my laptop fixed and working great again
We called Lucas atm 10 AM and three hours later he was restoring our main office printer to the network after someone yanked the ethernet cable out of the wall. He explained everything and was very patient.
Lucas did a great job getting my personal PC up and running after windows update failed and was unable to download any new security updates. Super professional and was able to answer all my questions during the process! Thank you!!!!
Lucas was very helpful and professional while quickly installing a new hard drive and setting up a new printer for our computer. We highly recommend Zum Computer Services.
Lucas is exceptionally professional, and PC savvy! Plus Zum Computer Services' rates are very fair!!!We have used Norton products to protect and backup our desktops, laptops, Androids, and our Network Attached Storage (NAS) since the 1990's, when they were Symantec in Eugene.We had just paid this year's annual fee for 5 licenses.... Norton apparently updated Norton 360 in the latter part of 2024, and our online payment triggered and upgraded the software to Version 24.x. This version DOES NOT allow storing and/or retrieving encrypted backups to/from our NAS.One of our laptops had a technical problem, and needed to be restored. And the new version of Norton 360 would not restore that laptop!! And Norton.com had no solution to restoring their encrypted files. Calling Norton is like trying to call the President. The phone tree is designed like the newest version, to SELL us something that we do not need! I eventually was able to speak with someone, who could not and did not help me. I threatened to drop Norton, which I will now, and they lowered my rate and refunded the difference.I searched various forums, and finally found one that explained that I would have to find an old copy of Norton 360, 22.x, or older, and even then have a time restoring the files/folders.WHAT A PAIN!!!I tried doing installing an older version, but the current version of Norton 360 would not allow us to go backwards!! And I was cautious that further endeavors on our part might lose years of valuable files/folders.I called Lucas, and he quickly created a work around, and saved our files.If you run into a situation like we did, we highly recommend using Zum Computer Services!AND WE PLAN ON ... NO LONGER USING NORTON'S PRODUCTS!
Zum Computer Services is reliable and thorough. He arrived on time and was diligent in his work. This is the second time I've used Zum
Lucas is great! We found Zum Computers right after our IT guy, who we had been with for 12 years went out of business. Lucas always comes out right away and help us resolve issues with our systems. We will exclusively and HAPPILY be using Zum Computer Services for all our future business needs.
Lucas was prompt, knowledgeable, professional and pleasant. Got my new to me tower up and humming, kudos.
Just had a house call from Lucas of Zum Computers. He is efficient, knowledgeable, and helpful. He was our IT person for many years in our business, and I would not consider calling anyone else.
